EuropeID Help Center

To manage your files through our FTP server, you need an FTP client installed on your computer. It will allow you to browse your files and upload or download them. This is the easiest and most reliable way to transfer your website to the server directory and publish it.

FileZilla is a free FTP client which is available for most of the popular operating systems including Windows, Linux, and Mac OS. In order to use this FTP client, you should follow these steps:

• Download FileZilla to your local computer
• Install the client
• Specify your FTP login details
• Connect to your FTP account on the EuropeID` server

The installation package of FileZilla can be obtained from the official website of the application, which can be found here:

• FileZilla installation package

Once you download it, start the file and follow the setup instructions until the application is successfully installed. Finally, start FileZilla.

At the top you will find the required fields for the FTP connection – all the credentials you should have already received from our Support in “Hosting user information” e-mail.

You need to fill them as follows:

FTP server name: enter the FTP host
FTP username: your username
FTP password: your password
Port: The default FTP port is 21. You can also leave this field empty to use the default port.

When ready click “Quickconnect”. When you connect successfully, you’ll see a note in the status area at the top of your screen indicating that you are connected. If you see a prompt to accept any certificates, please do so.

The files and folders on your own computer will appear under the “Local Site” pane on the left side of your screen. Your Web Hosting account files and folders will appear in the “Remote Site” pane on the right. You can now transfer files and folders between your local computer and your hosting account by dragging them from the left pane to the right.

Your website files are stored in “/httpdocs” directory.

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