EuropeID Help Center

Please follow the instructions below to perform the changes.

Password Policy:

– Minimal password length: 8 characters
– At least one upper case character
– At least one numeric character
– The password should not contain the username or alias

You can generate a new password on www.pw.dk

If you want to enable the “reset forgotten password” option please enter an alternative email address (see step 2 – picture 4)
Click here to add an alternative email

First step:

• Click here to open webmail https://mail.web-solutions.dk
• Login using your email address and password (see picture 1)

Second step:

• Go to user account settings (top right on the menu bar – see picture 2)

• Choose settings (see picture 3)

• Click on Change password (see picture 4)

• Enter the new password. Please keep the Password Policy in mind  (see picture 5)

Last step:

• To save new Password, click OK.

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